COMPLAINT
A:
Hi, can I help you?
L:
Yes, yesterday I bought this jacket and today I see this spot, look.
A:
I see, Have you got the receipt?
L:
Yes, wait a minute
A:
Ok
L:
Here it is
A:
Thanks. Do you want to change it for another
one?
L:
Yes, I want to change the jacket for the shoes.
A:
Fine, what shoes?
L:
Adidas superstar, please.
A:
Here you are.
L:
Thanks very much.
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