dilluns, 5 de desembre del 2016
Dialogue: At the past office
A:
Hello, could I send a parcel?
L:
Sure, is the parcel for USA?
A:
No, it's for Spain.
L:
Ok, anything else?
A:
Yes, i'd like to change some dollars into euros?
L:
No problem. How much money do you want to change?
A:
Two hundred Dollars.
L:
That'll be 184 all together, please.
A:
Ok
L:
Could you sign here for the euros?
A:
Could you put the money in an evelope, please?
L:
Yes, no problem. Here you are.
A:
Thanks a lot.
L:
Bye
Dialogue: Complaint
COMPLAINT
A:
Hi, can I help you?
L:
Yes, yesterday I bought this jacket and today I see this spot, look.
A:
I see, Have you got the receipt?
L:
Yes, wait a minute
A:
Ok
L:
Here it is
A:
Thanks. Do you want to change it for another
one?
L:
Yes, I want to change the jacket for the shoes.
A:
Fine, what shoes?
L:
Adidas superstar, please.
A:
Here you are.
L:
Thanks very much.
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